Legal notice

LEGAL NOTICE AND WEBSITE DISCLAIMER

This Legal Notice governs access to and use of www.indiacableties.com (“Website”). The Website is owned and operated by MINIES E RETIAL LLP, carrying on business under the brand name “India Cable Ties”, having its registered/principal office at Minies E-Retail LLP 604, 605,606, Square 11 City Park Society, Chanakyapuri Road, New Sama, Vadodara, Gujarat 390008 GST: 24ABTFM3457D1Z4 (“India Cable Ties”, “we”, “us” or “our”).

By accessing, browsing or using this Website, you acknowledge that you have read, understood and agreed to this Legal Notice. Your purchase of any product from the Website shall additionally be governed by our Terms and Conditions, Privacy Policy, Shipping and Delivery Policy, Cancellation Policy and Return and Refund Policy.

1. Business Information

Legal name: Minies E-Retail LLP
Trade/brand name: India Cable Ties
Entity type: LLP
Registered/principal office: 604, 605,606, Square 11 City Park Society, Chanakyapuri Road, New Sama, Vadodara, Gujarat 390008
GSTIN: 24ABTFM3457D1Z4
CIN/LLPIN/Registration Number, if applicable: LLPIN: ABA-5836
Customer-care email: sales@indiacableties.com
Customer-care number: +91 9978622709
Business hours: Monday to Friday 10:00 am to 6:00 pm

2. Purpose of the Website

The Website provides information about and facilitates the online sale of cable ties, cable-management products, fastening products, accessories and related goods.

The content available on the Website is intended to provide general product and commercial information. It does not constitute technical, engineering, electrical, structural, safety or professional advice for any specific application.

3. Product Information and Specifications

We endeavour to ensure that product descriptions, dimensions, materials, colours, pack sizes, specifications, photographs, prices and availability displayed on the Website are accurate and updated.

However:

Product images are for representational purposes and may appear different because of lighting, photography, screen settings, manufacturing batches or permissible production variations.
Dimensions, tensile strength, operating temperature, material composition, colour, packaging and other specifications shall be as stated on the relevant product page or product packaging.
Minor variations that do not materially affect the functionality or intended use of the product may occur.
Products must be used only for their stated or reasonably intended purpose and in accordance with applicable instructions, warnings and specifications.
The customer must independently assess whether a product is suitable for a particular load, temperature, chemical environment, outdoor exposure, UV exposure, fire-safety requirement, electrical installation or industrial application.
No product shall be treated as certified, flame-retardant, UV-resistant, food-grade, heat-resistant, chemical-resistant or suitable for any regulated application unless such characteristic is expressly stated on the product page or supporting documentation.

Customers undertaking critical, industrial, electrical or safety-sensitive installations should obtain appropriate technical advice before using the product.

4. Prices, Taxes and Availability

Prices displayed on the Website are stated in Indian Rupees unless otherwise specified. Applicable taxes, shipping charges, cash-on-delivery charges or other charges shall be disclosed during checkout, wherever applicable.

Product prices, offers, discounts, stock availability and specifications may be changed prospectively without prior notice. Any such change shall not affect an order already accepted by us, except where correction is required because of an obvious technical, typographical or pricing error and is permitted by applicable law.

Placing an order constitutes an offer to purchase. An order shall be treated as accepted only after it has been confirmed and processed in accordance with our Terms and Conditions.

5. Intellectual Property Rights

Unless otherwise stated, all rights in the Website and its contents, including the India Cable Ties name, logos, trade dress, graphics, product photographs, videos, product descriptions, text, catalogues, designs, layouts, icons, databases, software and other materials, are owned by or lawfully licensed to Minies E-Retail LLP.

No person may, without prior written permission:

reproduce, copy, republish, modify or distribute Website content;
use product photographs or descriptions for commercial purposes;
create derivative works from Website content;
frame, mirror, scrape or systematically extract Website data;
use the India Cable Ties name, logo or branding in a manner suggesting association, endorsement or authorisation; or
remove any copyright, trademark or proprietary notice.

Limited personal and non-commercial use of the Website is permitted, provided that the content is not altered and all proprietary notices are retained.

Nothing on the Website grants any licence or right to use any intellectual property belonging to India Cable Ties or any third party, except as expressly permitted in writing.

6. Acceptable Use

Users shall not use the Website:

for any unlawful, fraudulent or unauthorised purpose;
to upload or transmit viruses, malicious code or harmful technologies;
to interfere with the Website, servers, payment systems or security features;
to gain unauthorised access to any account, database or computer system;
to impersonate another person or provide false or misleading information;
to place fraudulent orders or misuse promotional offers;
to collect information about other users without lawful authority;
to infringe intellectual-property, privacy or other legal rights; or
to undertake automated scraping, crawling or data extraction without written permission.

We may restrict or terminate access where misuse, fraud, security risk or violation of applicable law is reasonably suspected.

7. Third-Party Services and Links

The Website may use or contain links to third-party services, including payment gateways, logistics providers, analytics providers, communication platforms, social-media platforms and external websites.

Such third parties operate independently and may have their own terms and privacy practices. India Cable Ties does not control and is not responsible for the content, availability, security or practices of third-party websites or services, except to the extent that responsibility cannot lawfully be excluded.

A link to a third-party website does not constitute an endorsement or guarantee of that third party or its products and services.

8. Electronic Communications

By using the Website, placing an order or contacting us electronically, you consent to receive transactional communications relating to your enquiries, orders, payments, dispatch, delivery, returns, refunds and customer support through email, SMS, telephone, messaging applications or other electronic means.

Marketing communications shall be sent only in accordance with applicable law and the preferences or consent provided by you. You may withdraw consent for optional marketing communications through the unsubscribe mechanism or by contacting us.

9. Personal Data and Privacy

Personal information collected through the Website shall be processed in accordance with our Privacy Policy and applicable law.

The Privacy Policy explains, among other matters:

the categories of personal data collected;
the purposes for which such data is processed;
cookies and tracking technologies used;
sharing of information with service providers;
retention and security practices;
customer rights and grievance-redressal mechanisms; and
the procedure for withdrawing consent, where processing is based on consent.

This Legal Notice does not replace the Website’s Privacy Policy.

10. Disclaimer of Warranties

The Website and its content are provided on an “as available” basis. While reasonable efforts are made to maintain accuracy, functionality and security, we do not warrant that:

access to the Website will always be uninterrupted or error-free;
every error or technical defect will be immediately corrected;
the Website or its servers will be entirely free from harmful components; or
the information displayed will be suitable for every user’s specific purpose.

Any warranty, guarantee, replacement or return applicable to a product shall be governed by the product description, applicable policy and statutory rights available to the customer.

11. Limitation of Liability

To the maximum extent permitted by applicable law, India Cable Ties, its proprietors, partners, directors, employees and authorised representatives shall not be liable for indirect, incidental, special or consequential loss arising from:

inability to access or use the Website;
reliance on general information published on the Website;
unauthorised access to or alteration of user communications;
third-party websites, payment gateways or service-provider failures;
misuse, improper installation or use of products outside their stated specifications; or
events beyond reasonable control.

Nothing in this Legal Notice excludes or limits liability for fraud, wilful misconduct, breach of statutory obligations, defective goods, unfair trade practices or any other liability that cannot lawfully be excluded or restricted.

Nothing contained herein shall prejudice any non-waivable right or remedy available to a consumer under applicable law.

12. Indemnity

To the extent permitted by law, users agree to indemnify and hold harmless India Cable Ties from losses, liabilities, claims and reasonable expenses arising directly from:

unlawful use of the Website;
violation of this Legal Notice;
infringement of third-party rights;
fraudulent activity; or
misuse or unauthorised alteration of Website content.

This provision shall not apply where the loss results from any act, omission, negligence or statutory breach attributable to India Cable Ties.

13. Reporting Intellectual-Property Infringement

Any person who believes that content appearing on the Website infringes copyright, trademark or other intellectual-property rights may send a written complaint to:

Email: sales@indiacableties.com
Postal address: 604, 605,606, Square 11 City Park Society, Chanakyapuri Road, New Sama, Vadodara, Gujarat 390008

The complaint should contain:

the complainant’s name and contact information;
identification of the protected work or mark;
identification and location of the allegedly infringing content;
evidence of ownership or authority;
a statement explaining the alleged infringement; and
a declaration that the information furnished is accurate and made in good faith.

We may request additional information before taking action.

14. Consumer Grievance Redressal

For complaints relating to orders, payments, products, delivery, cancellation, return, refund or Website use, customers may contact:

Grievance Officer: Chirag Ray
Designation: Grievance Officer
Email: sales@indiacableties.com
Mobile: +91 93275 22069

Consumer complaints will ordinarily be acknowledged within 48 hours of receipt and will be addressed within one month, subject to the nature of the complaint, availability of information and applicable law.

Customers should mention their order number, registered contact details and a brief description of the grievance to facilitate timely resolution.

15. Governing Law and Jurisdiction

This Website, this Legal Notice and transactions undertaken through the Website shall be governed by the laws of India.

Subject to any mandatory jurisdiction available to consumers under applicable consumer-protection law, the courts and tribunals having jurisdiction over [Vadodara, Gujarat] shall have jurisdiction in relation to disputes arising from the Website or this Legal Notice.

The parties should first attempt to resolve disputes through good-faith communication and the grievance-redressal process.

16. Force Majeure

India Cable Ties shall not be responsible for delay or failure caused by circumstances beyond its reasonable control, including natural disasters, fire, flood, epidemic, pandemic, war, civil disturbance, governmental restrictions, transport disruption, labour disruption, cyberattack, power failure, telecommunications failure or failure of third-party logistics and payment systems.

This clause shall not affect any refund or other statutory obligation that continues to apply despite such event.

17. Severability and No Waiver

If any provision of this Legal Notice is held invalid or unenforceable, the remaining provisions shall continue to remain effective to the extent permitted by law.

Failure to enforce any provision on one occasion shall not constitute a waiver of the right to enforce that provision subsequently.

18. Amendments

We may revise this Legal Notice from time to time to reflect changes in the Website, business practices or applicable law. The revised version will be published on this page together with the updated revision date.

Changes shall operate prospectively unless retrospective application is required or permitted by law.

19. Contact Us

For legal notices, business enquiries or questions concerning this Website, contact:

Minies E-Retail LLP
Trading as India Cable Ties
Address: 604, 605,606, Square 11 City Park Society, Chanakyapuri Road, New Sama, Vadodara, Gujarat 390008
Email: sales@indiacableties.com
Telephone: +91 99786 22709
GSTIN: 24ABTFM3457D1Z4
CIN/LLPIN/Registration Number: LLPIN: ABA-5836